We have built a flow that consumes new Health Alerts and posts them to relevant channels in a Team. The flow then updates the health alert with any updates.
Problem is the format of the alerts is not consistent and it seems that they are all hand written, meaning they do not fill out a form with the relevant sections (hope that makes sense!). For instance an alert usually consists of headings:
Scope of impact
When we consume the alerts we have noticed there are sometimes spelling mistakes in the headings, strange spacing etc. We have configured the flow to put any unknowns in the General channel so we can capture these errors and also capture any new alert types that we need to create new channels for. BTW we did this so users in the office could see if there were any issues relating to a problem they maybe experiencing in certain app.
If the format of alerts were consistent all would be good. Can someone in MS look into this please?