Oct 21 2019 08:38 AM - edited Oct 22 2019 08:56 AM
We have configured room reservation with delegate approval through Outlook on Exchange Online.
As these rooms need cleaning after a meeting, how can I go about to send the approval/declined/cancel message also to another group of users?
Thank you in advance for your help.
Oct 23 2019 01:38 PM - edited Oct 23 2019 01:40 PM
Hi @AlexPCM,
You can get specific words and/or patterns from the subject and body of those response emails, note down the corresponding room mailboxes' email addresses, and use all these in a transport rule to BCC the emails to specific recipients. It would be something like:
If the message:
Includes these patterns in the message subject or body...
And Is received from...
Do the following:
CC (or BCC) the message to...