Send items wrong folder on outlook 365 and macos

New Contributor

Good morning,

One of my client has an issue on outlook 365 on her Mac Mojave.

She has two mailbox, and when she send a mail from the second mailbox, the mail doesn t go on the folder send item of this one but on the send folder of the first one.

It seems there is a register key on windows to solve that but on Mac I don t find anything.

Thank you for your help

2 Replies



as @adam deltinger suggested.. seems that the user is sending mails using a shared mailbox... and the mail is showing in sent items of the user mailbox...


In case if it is not a shared mailbox.. did you check in OWA if the same issue is there or not..?




Robin Nishad