SOLVED

Retention policies for mail archiving - what about relayed mails?

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Contributor

Hi,

If I am using retention polices (via Security & Compliance Center) for archiving mails and if I need to relay important mails from on premise systems to customers over Office 365. Will they be archived too? I don't think so, or? Is there a solution to archive relayed mails either?

 

Kind regards

Patrick

2 Replies
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Solution

No, the retention policies and other compliance features only apply to mailboxes stored in O365. Depending on how you send the messages, you might be able to configure a transport rule to BCC those messages to some mailbox or use some other form of journaling.

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Okay, thank you. Journaling does not work in this case because the journal mailbox in a journal rule in Office 365 must be external (and therefore cannot be an Office 365 mailbox). We try to use a transport rule, even though I'm not quite sure what the legal department says about it, because this will change the original e-mail.