restore deleted emails

Copper Contributor

hi

 

how do we restore deleted items form a mailbox we have retention setup in the tenant for 7 years and user need to restore a file that he deleted from his email 6 months ago.

 

mailbox got E5 licence can we restore deleted emails for specific date ?

 

also how do we recover deleted OneDrive files for a use ?

1 Reply

@Krishanthad 

 

Hi, your best approach will be to use Content Search or eDiscovery tools to recover the items protected by the retention policy.   Check out this excellent blog post by Joanne Klein which explains the common questions brilliantly - https://joannecklein.com/2020/01/10/office-365-retention-policy-questions-from-the-field/