Feb 12 2019 03:51 AM
Hello,
I have gone through the forum and google, but I have not found an answer to my question. I hope you don't mind sharing a post here.
Background: User1 (Guest account/outside of the organization) and User2 (inside) are members of the Group1 (Office 365 Group). User3 is outside of the organization, it's NOT a guest user nor Group1 member. The Group1 is enabled with the subscription setting (e-mail sent from anyone to Group1@organization will end up in Group Conversation, User1 mailbox, User2 mailbox).
I would like to achieve the scenario where: User3 sends an email to Group1@organization. User1 (undefined e-mail client) hits "reply" and answers not only to User3, but rather to Group1@organization instead.
I have successfully used feature like that with G-Suite (https://help.lsit.ucsb.edu/hc/en-us/articles/115000974551-Change-Reply-Settings-to-Group-Messages).
How to configure something like that with Office 365 ?
Thanks in advance,
Regards,
Tomasz
Feb 12 2019 09:54 AM
There's a ReplyAll button in the Group's compose interface, and it should actually be the default action. Doesn't that work for you? Or am I missing something?
Feb 12 2019 10:22 AM
Feb 12 2019 10:50 PM
The test I did before replying to this thread was with a Gmail account, and it works just fine. You do have a ReplyAll button in the web client, now if the app you are using is missing this basic functionality perhaps you should switch to using a different app. FWIW, the behavior will be the same for any other DG-type of recipient, this is nothing specific to O365 Groups.
Feb 12 2019 11:24 PM
Hi Vasil,
Thank you for the answer, the provided workaround may be one of the options. On the other hand, it does not address the actual issue I came here with:
Is it possible to set the O365 Group so each e-mail passing through it, has a property "Reply to" set to the group and not to the person who sent the e-mail ? How ?
[Goal: To achieve the functionality provided by G-Suite where e-mails send to Group1@Organization not only are sent to all subscribers e-mailboxes but also has the "Reply to" property set to Group1]
Thanks again and Best Regards,
Tomasz
Feb 13 2019 08:22 AM
That would require functionality similar to address rewriting, which is not available in O365.
Mar 31 2020 04:22 PM
In fact, you can do that Reply-To rewriting - but not in the group settings alone, you do have to use Exchange mail flow rule for that:
May 25 2021 11:50 AM
@Lukasz032 This doesn't appear to work, I think. Exchange will kick the following message back to you:
You can't set header 'Reply-To' with value '<group e-mail address>'
I think an Edge Transport server is required to do that task. I am playing around with getting M365 groups to do this exact thing and haven't gotten it to work so far.