Mar 04 2020 06:55 AM - edited Mar 04 2020 06:55 AM
Hello,
I'm not able to send E-Mails for one week now.
If I send an E-Mail I immediately receive a Mail containing the error named in subject.
I need to send mails. Could anybody help?
Thanks in advance!
Regards
Stefan
Mar 04 2020 08:57 AM
Open a support case.
Mar 10 2020 01:12 AM
I already opend a support case and after 3 hours phone with supporter no solution could be found.
Mar 10 2020 04:31 AM
You can refer to the article "Tenant has exceeded threshold" NDR when mail is sent from your organization
It describe the causes of it but you can also do the Resolution part.
It says: -> To fix this issue, follow these steps:
Mar 11 2020 12:54 AM - edited Mar 11 2020 12:58 AM
Thanky for this hint.
All names points (Connectors, Passwords, MFA...) I already checked on my own resprectivly together with and supporter of Microsoft. Unfortunately, nothing worked.
I have not been able to send mails for two weeks now. And nobody at Microsoft seems to be able to identify and fix the reason for the problem.
Then unfortunately I will have to switch to Google
Mar 11 2020 04:27 AM - edited Mar 11 2020 04:27 AM
@Gervs made a nice point there. That could help.
Sep 09 2020 05:36 AM
Hi there I have had problems with this message - Re: Remote Server returned '550 5.7.705 Service unavailable. Access denied,tenant has exceeded threshold and am waiting for a call back. In the meantime I want to redirect a domain from an existing host to microsoft. Do Microsoft have to have the the domain to be able to host the email? I am having to point the name servers to microsoft and Openhost state to do so the domain must be transferred to the new provider. Is this correct?
Nov 22 2020 04:02 PM
Has anyone found a solution to this issue. I am having the same problem now.
May 09 2021 07:22 PM
Sep 14 2021 07:43 AM
Sep 15 2021 12:46 AM
Oct 31 2021 03:12 AM
Hello, did you receive any update for this issues? i have the same issues in the company for 4 users, not able to send emails, seriously thinking about switching to google... \\
Oct 31 2021 03:13 AM
Oct 31 2021 08:38 AM