Jul 09 2020
- last edited on
Feb 01 2023
Hi. I've signed our group up to Office for Education.
Specifically we seem to have been allocated "Office 365 A1 for faculty Trial".
When I click on "Install Office" I get:
"You currently have not been assigned an Office license that includes the Office desktop apps. Contact your admin for more information about how to get Office for your organization".
Well, I am the admin, so not sure what to do next! I appreciate that maybe we'd have to pay for a version that allows download, but I cannot find any links as to how to do this.
Jul 09 2020 02:55 PM
A1 licenses only cover web versions of the applications:
Jul 09 2020 03:56 PM
Hi, thanks for the prompt reply.
So how could I get a version that does allow downloads?
The link you sent me takes me to a log in page which, after log in, says:
"You already have a subscription through work
Your organization manages your use of firstname.lastname@example.org. If you want to sign up for Office 365 A1 for faculty Trial, Office 365 A1 for students Trial, sign out of your work account and create a new account that you manage on your own".
There are no links on that page leading to anywhere giving information on how to obtain whatever version it is that gives downloadable versions, even how to buy them.
Jul 09 2020 04:01 PM
This is what you should see on that page. It's the 3 license types available for education and explains what is included with each. You would need to obtain an A3 or A5 license in the admin portal and assign to yourself.
Jul 09 2020 04:06 PM
If you have the appropriate permissions, you would log into admin.microsoft.com > Billing > Purchase Services. You'll find the license you want, add them.
Feb 09 2021 03:37 AM
@NeilT1540 Hello Sir How can I get one drive or Full access office 365