Sep 04 2019 06:49 AM
I have a cloud-hosted remote desktop server that a few of our users are remoting into for Quickbooks but they also need an Outlook profile set up on there so they can email out of Quickbooks. We had a person leave and I'm trying to set up the person that took over her positions with a new Outlook profile but I get the attached error.
We're using a generic pro plus license for the Office activation and I already removed the old users Outlook profile from "mail" options.
How can I get rid of this error?
Sep 04 2019 08:57 AM
Which version of Office is that? Try opening Word or Excel, check the account configured there and sign out if needed. If that fails, you will have to remove the corresponding keys from the registry, but let's keep that as a backup solution.
Sep 04 2019 09:14 AM