Quarantine link not working

%3CLINGO-SUB%20id%3D%22lingo-sub-166874%22%20slang%3D%22en-US%22%3EQuarantine%20link%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-166874%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20guys%2C%3C%2FP%3E%0A%3CP%3EThe%20following%20links%20is%20being%20used%20my%20several%20of%20my%20customers%20to%26nbsp%3Baccess%20items%20in%20quarantine%26nbsp%3Bin%20case%20they%20cannot%20wait%20for%20the%26nbsp%3Bdaily%20digest%3A%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fna01.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fadmin.protection.outlook.com%252Fquarantine%26amp%3Bdata%3D02%257C01%257Cdmeschi%2540calstrawberry.org%257Ced1f666d94cd419ee17108d57f118aea%257C382d1a0a467b4c63a4fcf3a9e1f021aa%257C1%257C0%257C636554635720021726%26amp%3Bsdata%3DZb5Dog96sU09Mgb4Vdc%252FdOcmBeRJqbubgKz1f5TNdX4%253D%26amp%3Breserved%3D0%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fadmin.protection.outlook.com%2Fquarantine%3C%2FA%3E%3C%2FP%3E%0A%3CP%3EIt%20has%20been%20ok%20for%20a%20while%2C%20but%20starting%20last%20week%2C%20some%20users%20are%20reporting%20that%20the%20link%20is%20not%20working.%3C%2FP%3E%0A%3CP%3EI%20tested%20with%20several%20users%20and%20the%20link%20is%20indeed%20not%20working.%3C%2FP%3E%0A%3CP%3EThey%20get%20the%20following%20screen%3A%3C%2FP%3E%0A%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F29467i6A377094D0D7C8B6%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22quarantine.jpg%22%20title%3D%22quarantine.jpg%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAny%20ideas%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E-Renzo%20Patricio%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-166874%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExchange%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-171867%22%20slang%3D%22en-US%22%3ERe%3A%20Quarantine%20link%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-171867%22%20slang%3D%22en-US%22%3E%3CP%3EI%20see%20that%20now.%26nbsp%3B%20Biggest%20problem%20is%20that%20the%20Phish%2FBulk%2FSpam%20are%20now%20separated%20out%20on%20a%20drop%20down.%26nbsp%3B%20Guess%20we're%20teaching%20users%20how%20to%20read%20the%20whole%20screen%20once%20and%20for%20all.%20%3A)%3C%2Fimg%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EI%20reviewed%20the%20last%20few%20dozen%20messages%20on%20the%20O365%20message%20center.%26nbsp%3B%20Was%20this%20documented%20somewhere%20as%20a%20change%20that%20I%20missed%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThe%20IOS%20Outlook%20app%20removing%20contacts%20and%20placing%20it%20all%20under%20one%20search%20window%20was%20another%20change%20that%20we%20missed%20being%20notified%20(I%20don't%20read%20the%20Roadmap%20page%20as%20a%20habit...%20who%20has%20time%20for%20that%3F)%20and%20after%2C%20what%20I%20am%20assuming%20was%20thousands%20of%20tickets%2C%20they%20posted%20it%20to%20the%20O365%20message%20center%20as%20a%20special%20alert%20to%20notify%20people.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThank%20you%20for%20the%20information.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-171864%22%20slang%3D%22en-US%22%3ERe%3A%20Quarantine%20link%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-171864%22%20slang%3D%22en-US%22%3E%3CP%3EYou're%20missing%20the%20number%20sign%3A%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fprotection.office.com%2F%23%2Fquarantine%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fprotection.office.com%2F%23%2Fquarantine%3C%2FA%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThat%20should%20work%20for%20users%20and%20admins.%26nbsp%3B%20I%20tested%20it%20with%20a%20non-admin%20account%20and%20was%20able%20to%20access%20the%20users%20quarantine%20from%20there.%26nbsp%3B%20Only%20issue%20is%20that%20its%20a%20bit%20hidden%20and%20you%20might%20miss%20it%20if%20you%20don't%20click%20around%20a%20bit.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-171860%22%20slang%3D%22en-US%22%3ERe%3A%20Quarantine%20link%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-171860%22%20slang%3D%22en-US%22%3E%3CP%3EThat%20looks%20like%20the%20admin%20link%3B%20and%20yes%2C%20it%20does%20take%20me%20to%20the%20Protection%20admin%20console.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThe%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fprotection.office.com%2Fquarantine%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fprotection.office.com%2Fquarantine%3C%2FA%3Egives%20me%20a%20404.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAny%20idea%20where%20the%20new%20USER%20quarantine%20is%3F%26nbsp%3B%20Waiting%20for%20the%20nightly%20email%20is%20not%20acceptable.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-169680%22%20slang%3D%22en-US%22%3ERe%3A%20Quarantine%20link%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-169680%22%20slang%3D%22en-US%22%3E%3CP%3ENo%20argument%20on%20that%2C%20but%20the%20folks%20at%20Microsoft%20obviously%20have%20their%20own%20views...%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-168774%22%20slang%3D%22en-US%22%3ERe%3A%20Quarantine%20link%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-168774%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%2C%20Vasil!%26nbsp%3B%20This%20has%20been%20a%20thorn%20in%20my%20side%20for%20quite%20a%20bit.%26nbsp%3B%20Strange%20that%20Microsoft%20couldn't%20have%20put%20a%20simple%20redirect%20in%20the%20old%20link%2C%20or%20a%20page%20stating%20that%20it%20had%20changed.%26nbsp%3B%20Oh%20well.%20%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-166995%22%20slang%3D%22en-US%22%3ERe%3A%20Quarantine%20link%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-166995%22%20slang%3D%22en-US%22%3E%3CP%3EIt's%20moved%20to%20the%20SCC%20now%3A%20%3CA%20href%3D%22https%3A%2F%2Fprotection.office.com%2F%23%2Fquarantine%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fprotection.office.com%2F%23%2Fquarantine%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
New Contributor

Hello guys,

The following links is being used my several of my customers to access items in quarantine in case they cannot wait for the daily digest:

https://admin.protection.outlook.com/quarantine

It has been ok for a while, but starting last week, some users are reporting that the link is not working.

I tested with several users and the link is indeed not working.

They get the following screen:

quarantine.jpg

 

Any ideas?

 

-Renzo Patricio

6 Replies
Highlighted

It's moved to the SCC now: https://protection.office.com/#/quarantine

Highlighted

Thanks, Vasil!  This has been a thorn in my side for quite a bit.  Strange that Microsoft couldn't have put a simple redirect in the old link, or a page stating that it had changed.  Oh well.  

Highlighted

No argument on that, but the folks at Microsoft obviously have their own views...

Highlighted

That looks like the admin link; and yes, it does take me to the Protection admin console.

 

The https://protection.office.com/quarantine gives me a 404.

 

Any idea where the new USER quarantine is?  Waiting for the nightly email is not acceptable.

 

Highlighted

You're missing the number sign:

 

https://protection.office.com/#/quarantine

 

That should work for users and admins.  I tested it with a non-admin account and was able to access the users quarantine from there.  Only issue is that its a bit hidden and you might miss it if you don't click around a bit.

Highlighted

I see that now.  Biggest problem is that the Phish/Bulk/Spam are now separated out on a drop down.  Guess we're teaching users how to read the whole screen once and for all. :)

 

I reviewed the last few dozen messages on the O365 message center.  Was this documented somewhere as a change that I missed?

 

The IOS Outlook app removing contacts and placing it all under one search window was another change that we missed being notified (I don't read the Roadmap page as a habit... who has time for that?) and after, what I am assuming was thousands of tickets, they posted it to the O365 message center as a special alert to notify people.

 

Thank you for the information.