SOLVED

Protect Presentation in Office 365 ProPlus not working

%3CLINGO-SUB%20id%3D%22lingo-sub-826022%22%20slang%3D%22en-US%22%3ERe%3A%20Protect%20Presentation%20in%20Office%20365%20ProPlus%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-826022%22%20slang%3D%22en-US%22%3E%3CP%3EThat%20feature%20depends%20on%20additional%20functionality%2C%20either%20an%20on-premises%20AD%20RMS%20server%20or%20Azure%20Information%20protection.%20Those%20are%20both%20separate%20from%20your%20Office%20365%20license%2C%20so%20make%20sure%20you%20do%20meet%20the%20necessary%20prerequisites.%20Here's%20the%20list%20for%20AIP%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Finformation-protection%2Frequirements%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Finformation-protection%2Frequirements%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-826027%22%20slang%3D%22en-US%22%3ERe%3A%20Protect%20Presentation%20in%20Office%20365%20ProPlus%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-826027%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58%22%20target%3D%22_blank%22%3E%40Vasil%20Michev%3C%2FA%3E%26nbsp%3BThanks%20mate.%20Even%20Office%20365%20E3%20subscription%20does%20not%20have%20this%20feature%3F%20Because%20i%20could%20see%20Azure%20Rights%20Management%20right%20under%20my%20office%20licence!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EMicrosoft%20Azure%20Information%20Protection%20is%20included%20in%20the%20Office%20365%20Enterprise%20E3%20and%20above%20plans.%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fazure.microsoft.com%2Fen-us%2Fpricing%2Fdetails%2Finformation-protection%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fazure.microsoft.com%2Fen-us%2Fpricing%2Fdetails%2Finformation-protection%2F%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-825933%22%20slang%3D%22en-US%22%3EProtect%20Presentation%20in%20Office%20365%20ProPlus%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-825933%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20been%20trying%20to%20set%20'View%2CSave%20As%20and%20Print'%20permission%20in%20my%20official%20PowerPoint%26nbsp%3B%20(Office%20365%20ProPlus%20Version%201902%20(Build%2011328.20368)%20through%20'Protect%20Presentation'%20-%20Restrict%20access%20using%20IRM%20but%20all%20domain%20users%20are%20getting%20a%20pop%20up%20error%26nbsp%3B%20as%20given%20which%20will%20prompt%20user%20to%20put%20their%20email%20address%20of%20their%20office%20365%20account%20when%20add%20account%20is%20clicked%20but%20it%20never%20works.%20FYI.%20All%20users%20have%20valid%20office365%20licence%2C%20all%20signed%20in%20and%20activated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20pointers%20here%20is%20much%20appreciated%20since%20my%20training%20dept%20is%20looking%20to%20have%20this%20kind%20of%20access.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-825933%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%20Groups%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-827068%22%20slang%3D%22en-US%22%3ERe%3A%20Protect%20Presentation%20in%20Office%20365%20ProPlus%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-827068%22%20slang%3D%22en-US%22%3E%3CP%3EE3%20should%20be%20fine%20indeed.%20But%20the%20service%20might%20need%20to%20be%20enabled%20first%20if%20your%20tenant%20is%20older%20one.%20If%20that's%20also%20done%2C%20there%20might%20be%20some%20network%2Ffirewall%20issue%20blocking%20Outlook%20from%20connecting%20to%20the%20service%2C%20try%20running%20the%20RMS%20analyzer%20too%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fdownload%2Fdetails.aspx%3Fid%3D46437%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fdownload%2Fdetails.aspx%3Fid%3D46437%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-828335%22%20slang%3D%22en-US%22%3ERe%3A%20Protect%20Presentation%20in%20Office%20365%20ProPlus%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-828335%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58%22%20target%3D%22_blank%22%3E%40Vasil%20Michev%3C%2FA%3E%26nbsp%3B%20I%20did%20run%20the%20RMS%20analyzer%20and%20few%20prerequisites%20failed.%20It's%20time%20to%20take%20this%20issue%20to%20our%20Azure%20team%20now.%20Thanks%20for%20the%20clarificatio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New Contributor

Hello,

 

I have been trying to set 'View,Save As and Print' permission in my official PowerPoint  (Office 365 ProPlus Version 1902 (Build 11328.20368) through 'Protect Presentation' - Restrict access using IRM but all domain users are getting a pop up error  as given which will prompt user to put their email address of their office 365 account when add account is clicked but it never works. FYI. All users have valid office365 licence, all signed in and activated.PPT-error.jpg

 

Any pointers here is much appreciated since my training dept is looking to have this kind of access.

4 Replies
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That feature depends on additional functionality, either an on-premises AD RMS server or Azure Information protection. Those are both separate from your Office 365 license, so make sure you do meet the necessary prerequisites. Here's the list for AIP: https://docs.microsoft.com/en-us/azure/information-protection/requirements

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@Vasil Michev Thanks mate. Even Office 365 E3 subscription does not have this feature? Because i could see Azure Rights Management right under my office licence!

 

Microsoft Azure Information Protection is included in the Office 365 Enterprise E3 and above plans. 

https://azure.microsoft.com/en-us/pricing/details/information-protection/ 

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Best Response confirmed by Chikoguy (New Contributor)
Solution

E3 should be fine indeed. But the service might need to be enabled first if your tenant is older one. If that's also done, there might be some network/firewall issue blocking Outlook from connecting to the service, try running the RMS analyzer too: https://www.microsoft.com/en-us/download/details.aspx?id=46437

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@Vasil Michev  I did run the RMS analyzer and few prerequisites failed. It's time to take this issue to our Azure team now. Thanks for the clarification mate. It helped.