Pressing F1 for help generates error in Office Apps

Occasional Contributor

 

I recently installed Office 365 on my single user laptop.  When I am in Excel or Word, pressing F1 gives an error message the the service is not available (see attached graphic).  There is no organization and I am the administrator.  How do I enable this help service?

 

Thanks.

 

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2 Replies

This apparently could be related to privacy settings, could you check if this makes a difference, with the options mentioned here:

 

https://answers.microsoft.com/en-us/msoffice/forum/all/office-2019-ribbon-help-button-doesnt-work-be... 

@Cian Allner 

Yes.  That enables HELP but forcing the user to give up their privacy to get program help is a sick move on the part of MS.