Pressing F1 for help generates error in Office Apps

Occasional Contributor


I recently installed Office 365 on my single user laptop.  When I am in Excel or Word, pressing F1 gives an error message the the service is not available (see attached graphic).  There is no organization and I am the administrator.  How do I enable this help service?





2 Replies

This apparently could be related to privacy settings, could you check if this makes a difference, with the options mentioned here: 

@Cian Allner 

Yes.  That enables HELP but forcing the user to give up their privacy to get program help is a sick move on the part of MS.