Preference Setting for Display Name vs. First Name

New Contributor

Does anyone know if there is a way to use the 'display name' field from an account, instead of the first name and/or last name field in the O365 portal?  Can we set a preference that if a name variable is required, it calls from the display name field only?  For example, on the O365 home page, there is a welcome message that shows the user's first name (ie: Good afternoon, Brett), but in the upper right hand corner, it shows the display name (ie: David Fredrickson).  There is some concern within our organization that this will cause confusion for those who typically have different display and first names.

4 Replies

Brett, I'm 99% sure that this is not something you can control in an Office 365 tenant.

The "Good morning, X" is hard coded.


Suggest you raise a support ticket within your organisation to seek an official answer.


I'm guessing there's a variation for different languages, but you probably don't want to change the language settings of your tenant.


Good luck and post back and let us know how you got on.



Totally agree with Sonia, you cannot change how user name is displayed across Office 365

@Juan Carlos González Martín 


I can say it is possible for Office admin to set preference to display Preferred Name over First Name. I've requested my admin for the same and it actually worked.


Do you care to share how this was accomplished?  thanks!