Few of my office 365 users are not able to open mails in OWA. When they type https://outlook.office.com/owa they are getting error site cannot be reached. & owa is enabled for this users. experts help me troubleshoot this issue. if i need to traceroute office365 site how do i need to trace route, how can i check if port is blocked.
Why do you think this could be a network problem? From your message It seems other users in your company can access OWA with no problems...can you provide more details about your scenario: - If you have a hybrid configuration for your corporate e-mail - Differences between users that access OWA with no problems and users that cannot access it: OS version, browser used, etc