Override Office Apps from Office 365 University to Office 365 Enterprise!!!

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Contributor

Hi!

 

I previously had installed on my computer the office apps (Word,Excel,PowerPoint, Outlook) having used my University Account, now I work, and my company just purchased an Office 365 E5 License Subscription and I want to stop using the office apps which are property of my college account and instead install the apps again but from my E5 company subscription.

 

I already did the process of erasing the office apps (From University) and installed from my company portal the Office 365 ProPlus to my computer, but when I open the apps and go to the tab "About this Outlook" it stills says that the app belongs to my college account. So then I did a little research and saw a post that said that I needed to sign in to my college account and deactivate the Office apps connected to my device from there and supposedly everything would work just fine when I re-installed the office apps but from my company account , so I did that, but when doing the process again an open, let's say Word, it stills says that it belongs to my college account, and now I don't know what else to do. 

 

Could someone help me if they have experienced this issue and successfully deployed their office apps?

2 Replies
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Hi Devryk,

If you go to Start > Settings > Email & app accounts - Is your university account still listed there?

You should also be able to Sign Out/Switch Account from within Word.
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Hi Graham!, Thank you so much for taking the time to reply!

I already found how to resolve the issue that I was having, I just needed to delete some folders stored in my computer and download again the apps from my company portal.

I found it on this link: https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8ca...