outlook365

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Occasional Visitor

we have an account on office365. from May 18th 2019 we are facing some issue in delivering the e-mails to groups. some of the group members are not receiving the e-mails some times. This is especially when

in our site contact tab fill the form. once they fill the form and save the e-mail will be drafted to sales group but some users in the group are not receiving the e-mail and for some uses in the sales group receives an e-mail but moved to Junk folder. 

please let me know is there any new release by office365 that is blocking.

 

1 Reply
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@office36599 

 

Try to check the message header of emails that was junked and delivered (successfully). We can know why the message is junked. Also, are you setting up multi-function device or application to send email using Office 365? If yes, please refer to this - How to set up a multifunction device or application to send email using Office 365