Dec 16 2019 01:05 PM
A continuing issue with Outlook 365, email. I have had several sessions with Microsoft technical advisers both online and by phone. After opening Outlook, it continuously has popup prompts for my password. Also, searching for solutions from Google, there are scores of posts concerning this, but trying some remedies, none have worked. So it seems to be a widespread issue for users. I have also had my password changed 3 times, and set up new accounts.
Is Microsoft aware of this problem, and hopefully has a permanent cure?
Paul Jacobson
pjacobson@woh.rr.com
Dec 16 2019 08:01 PM
Have you removed the Outlook/365 account from the credential manager or tried a new Outlook profile?
Dec 17 2019 08:19 AM
@PaulaSillars reply to response question: yes to both items.
Dec 19 2019 08:10 AM
Dec 19 2019 10:28 PM
@pjacobson1210 I’ve had this issue a couple of times in the past. What I did was creating a move request for the affected mailbox. There’s also an article about this issue on Microsoft Docs.
Dec 20 2019 02:46 AM
Dec 21 2019 05:29 AM
@JaneH33 same here, I don't have Microsoft Exchange
Dec 21 2019 05:33 AM
@Microsoft User the first link is extremely lengthy and beyond the scope of an average user
Dec 29 2019 02:23 AM
@pjacobson1210 @JaneH33 If you’re using email provided by Office 365, you are using Exchange Online. If not, I doubt you’re going to get any useful answer here.