outlook opening in web browser format

Occasional Visitor

Hi 

 

all of a sudden when I click th office app on my taskbar and select Outlook, it now opens outlook in a web browser, it used to open the full 365 Outlook as an application. ,

 

If I search for outlook click the windows tab in the corner of the screen and select Outlook it opens up no problem 

8 Replies

@Mawdz09 I have the same issue after running an update. It has wiped my previous email files and only wants to import gmail files. I have tried to recover my previous Outlook email files without success. I will be interested to hear any advice.

@Mawdz09 I have the same problem with Outlook and also with Word and Excel.  Anyone have an answer?

@OldRock 

 

Same here :\

@Mawdz09 Has anyone gotten an answer on this?

Hey @Mawdz09 ,

 

On first glance, it looks like the taskbar icon got corrupted, try removing the icon from task bar first, right click the icon> unpin from task bar. Next search for outlook, right click outlook app in search results and pin to taskbar.

I am having the same issue.   This is a computer that is shared by differing shifts, and they all go straight to Web Version of O-365.

I have uninstalled, wiped all shortcuts and reinstalled.  This is still occurring.   Any suggestions would be appreciated.

I am having the same issue. This is on a computer that is shared by differing shifts, and they all go straight to Web Version of O-365 (so do I when signing in on this computer).
I have uninstalled, wiped all shortcuts and reinstalled.
This is still occurring. Any suggestions would be appreciated.

@BudamC57200 

 

I think the key is to set the taskbar shortcut icon to load the Outlook.exe (or other office exe) file.  Right click on the icon, select properties, and set it to wherever your copy of outlook.exe is located, something like this: "C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE".