01-27-2020 03:57 PM
01-27-2020 03:57 PM
In my organization I make a point of being positive about Microsoft's design of user interfaces to support our standard which has been Office 365 for many years. In general the software suite has served us well but I am finding it increasingly difficult to justify the productivity costs arising from what seems to be decreasing consideration of usability factors in Microsoft design.
Outlook on the Web has been a source of continuous frustration. Today was a day of particular exasperation for our CEO. His objective was to simply move a large number of old email messages to the deleted folder.
While the overall effect of these quality issues makes it feel like the software was specifically designed to disrespect the user's time - I don't suggest Microsoft set out to achieve that. It is however the result - about an hour of time wasted by a senior executive without having accomplished anything.
My sense is that MS has not traditionally had such a quality and usability problem in major products like Outlook. Is usability testing too much to ask for in the new world of inexpensive browser based subscription software?
01-28-2020 06:39 AM
Hi @Tim Edlund
Once I have read all your question/ issues and I hardly believe that there is another solution.
Retention Policy and Retention Tags - > https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies can be applied to SPO, Teams, etc
For example you can create Retention tag (Delete email after 2 years) and the end user can apply this to the targeted email(s) or you can create a Retention policy (which will contain retention tags you create), apply it from EXO directly to affected mailbox(es)
But my recommendation is to set up some clear limits for Retention Tags or Retention Policy as no one wants emails to sudden disappear.
If you have other question regarding Retention Tags/Policy please let me know.
Hope this helps!
02-18-2020 02:55 AM