Jan 09 2019 08:22 AM
I have a user that uses Outlook Navigation Pane shortcuts extensively. On Monday 1/7/19 his shortcuts disappeared. Is there a way to recover these or a location they are saved in for future reference?
Jan 09 2019 09:33 AM - edited Jan 09 2019 09:36 AM
Hi Micah_Bailey90,
The shortcuts should be contained, in Windows 10, in an XML in located here -
C:\Users\<YourUserAccount>\AppData\Roaming\Microsoft\Outlook
The list may still be there. Hope that helps and answers your question.
Best, Chris
Jan 10 2019 01:58 PM
I have looked for an XML file there. The user in question does not have one. Is it possible that an Outlook update erased it or something?
Jan 10 2019 02:14 PM
Sep 02 2019 10:52 PM