outlook - microsoft authenticator - oops something went wrong

[Marvin Oco]

Got error in outlook - Microsoft authenticator - oops something went wrong 

when trying to configure o365 outlook profile

- sign in using password

- prompt for authentication code

- switch to authentication app to read the code

- switch back to outlook app and got error oops something went wrong

i am using iphone with latest iOS

any know issue?

[#2 · Accepted solution]

1. Open Authenticator App 
2. Click on the three underline
3. Choose Settings
4. Make sure that App Lock is disabled
5. Try to sign in again in outlook mobile app