04-09-2018 01:28 PM
04-10-2018 03:25 AM
Hey, Another option is to try this tool.
Support and Recovery Assistant for Office 365
04-12-2018 07:32 AM
06-19-2018 03:18 PM
I tried to open an Office app so that I could apply the update but was not able to open anything. Any suggestions?
10-11-2018 04:11 AM
Problem with this is that it won't let me start ANY Office application. I can't get at my email. What about a UK freephone, or at least local rate, number?
10-11-2018 04:18 AM
Precisely the same. Why not provide some "help" that actually helps the paying punters, rather than play a guessing game hoping another punter might know?
10-25-2018 04:55 PM
Ran into this after doing a network troubleshoot. (via Windows 10 Troubleshoot app)
Rebooted my pc and since then have been unable to open any MS Office app.
Running the SOC did NOT fix the issue.
11-16-2018 08:00 AM
Initially I thought the tool had not fixed the problem. It did report that several files had been repaired. When I started Outlook I received the same 0xc0000142 error. I thought that I would have to re-install Outlook 2016 x64. When I started the install I was prompted that a restart of the computer was needed. Upon restarting the computer, OneNote started automatically with no problems, and when I clicked on Outlook it too started with no problems.
In my case the secret was in the needed Restart which the tool did not indicate.
01-20-2019 11:55 AM
This doesn't help as it requires you to open an Office app to complete the update. Since one cannot open the app, hard to install an update..
02-22-2019 10:11 AM
This tool is absolutely useless.
After failing to account for my SSO authentication on my main account, I had to sign in with my live ID and it told me the solution was not available to my account.
For real? Really?
So now I have to uninstall all of my office apps and reinstall and reconfigure them? Really?
02-22-2019 10:15 AM
This used to happen intermittently and now I can't get outlook to start regardless of how many times I restart my computer. The 3 solutions suggested on this thread don't work to address the issue.