Outlook mail download problem

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New Contributor

Hello, I am having a problem downloading emails on the outlook on my mac.  When I am connected to my office network emails don't get downloaded but when I connect to mobile hotspot the emails automatically download. Any help regarding this will be appreciated. Thanks

2 Replies
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That sounds like a proxy/firewall issue, talk to your IT/network guys.

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I did some research. Could it be a problem regarding the IPv6 connection?