Outlook inbox not showing reply sign

Occasional Contributor

My outlook does not show the reply sign uless I move email to another folder.  This can be frustrating and allows for duplicate replies.

Please see attached showing inbox replied email, then update after moved to different folder.

Thank you for your help

1 Reply



I am an independent advisor responding to TechCommunity inquiries.


I also noticed some inconsistencies with the reply icon before September's update. It works better now. 


Prior to the update, once the Group into conversation setting was enabled, it work fine. 


  • Settings icons
  • From the quick settings pane, scroll and check the Group into Conversation option