Outlook Image Issue

%3CLINGO-SUB%20id%3D%22lingo-sub-308464%22%20slang%3D%22en-US%22%3EOutlook%20Image%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-308464%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20I%20have%20a%20user%2C%26nbsp%3Bwhen%20he%20gets%20and%20email%20with%20a%26nbsp%3Bpicture%20in%20the%20email%20body%20it%20shows%20up%20as%20%5Bcid%3Aimage002.jpg%4001D4A0DF.C06B36B0%5D%2C%20I%20have%20no%20clue%2C%20I%20have%20dug%20through%20the%20internet%2C%20upgrade%20office%20to%20365%20went%20through%20every%20option%20in%20the%20trust%20center%20I%20can't%20figure%20it%20out.%20If%20he%20signed%20into%20outlook%20web%20and%20opens%20it%20up%20in%20there%20the%20images%20will%20show%20fine%2C%20so%20I%20think%20it%20has%20something%20to%20do%20with%20the%20client%20install%20on%20that%20machine%2C%20any%20help%20would%20be%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-308464%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExchange%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOutlook%202016%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-308485%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%20Image%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-308485%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%2C%20It%20also%20appears%20it%20is%20only%20an%20issue%20with%20one%20company%20that%20sends%20emails%2C%20but%20since%20i%20am%20able%20to%20see%20the%20image%20in%20web%20mail%20I%20still%20think%20it%20is%20an%20issue%20with%20the%20client.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-308481%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%20Image%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-308481%22%20slang%3D%22en-US%22%3EOk!%20Thanks!%20I%E2%80%99ll%20look%20into%20it%20further%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-308477%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%20Image%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-308477%22%20slang%3D%22en-US%22%3E%3CP%3EI%20Just%20checked%20out%20the%20Reg%20that%20key%20is%20not%20present.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-308472%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%20Image%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-308472%22%20slang%3D%22en-US%22%3ETry%20to%20see%20if%20the%20following%20key%20is%20present!%20Havent%20tried%20this%20myself%20so%20backup%20registry%20first%20if%20you%20find%20it!%3CBR%20%2F%3E%3CBR%20%2F%3EHKEY_CURRENT_USER%5CSoftware%5CMicrosoft%5COffice%5C16.0%5COutlook%5CSecurity.%3CBR%20%2F%3Edelete%20the%20key%20%22OutlookSecureTempFolder%22%3C%2FLINGO-BODY%3E
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New Contributor

Hello I have a user, when he gets and email with a picture in the email body it shows up as [cid:image002.jpg@01D4A0DF.C06B36B0], I have no clue, I have dug through the internet, upgrade office to 365 went through every option in the trust center I can't figure it out. If he signed into outlook web and opens it up in there the images will show fine, so I think it has something to do with the client install on that machine, any help would be appreciated.

 

Thanks

4 Replies
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Try to see if the following key is present! Havent tried this myself so backup registry first if you find it!

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Security.
delete the key "OutlookSecureTempFolder"
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I Just checked out the Reg that key is not present.

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Ok! Thanks! I’ll look into it further
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Thank you, It also appears it is only an issue with one company that sends emails, but since i am able to see the image in web mail I still think it is an issue with the client.