Jan 17 2018 10:29 AM
when doing a search "in current mailbox" or other I get an error
"Something went wrong and your search couldn't be completed"
It looks like there's a problem with your network connection
Lets look on your computer instead.
There are no connection issues and my online account is all up to date also
any ideas?
May 21 2020 03:52 PM
@dlrash This setting worked for me. The problem started with the new version of Outlook that moved the search to the top of the window. The problem was on Exchange accounts that were using a local PST.
May 22 2020 03:38 AM
May 24 2020 12:27 AM - edited May 24 2020 03:50 AM
The same issue from couple of days in Office 365, Microsoft is broken Outlook doesn't search, last windows update is also broken.
I guess M$ hires developers in Africa where guys write code without internet and electricity....
I also created video for some non tech guys:
https://youtu.be/p6vfPbOQxUU
May 27 2020 09:14 PM
@AlexRomain If you are saying about registry fix
DisableServerAssistedSearch
Make sure to copy its name without trailing space. Restart outlook then.
May 28 2020 07:09 AM
@taurus-bis
how do i undo this ? i have this issue since 5 days now. also its affecting the quick search where it suggest on history or known email adresses
May 30 2020 06:41 PM
Problem still happening today, May 30 2020. With latest office 365 updates installed. On-premises Exchange server, 365 Outlook, cached mode. Registry tweak fixes it, DisableServerAssistedSearch.
May 31 2020 04:43 AM
@nathandlaird
for searching my problem is solved but for some reason the search history or mail adress recognition is not working. any work around in that?
Jun 03 2020 09:33 AM
Did this get broken again? I'm on Build 12827.20268 Seems like it was working for a week and now broken again. On-Prem Exchange 2019.
Jul 08 2020 01:47 PM
ok, I have been getting searching errors since I disabled OWA, Exchange Web Services, POP3, Imap4 and SMTP auth. Microsoft tech support and O365 vendor always pointed to my desktop as being the issues. I have users that worked and many that did not. After 2 months of wasted time with both Pax8 and Microsoft, I figured out that by allowing all the items I blocked allowed my search to work. The way I stumbled on this was I provisioned a new account with a new vendor and by default all is setup on the mailbox and search worked. I thought that fixed it so I applied the lock down above and still report before lock down searching worked. I then finally just added all items back and 2fa OWA and searching worked for everyone. WOW not sure why but it did.
Jan 18 2021 02:10 AM
@Andrew Reynolds Hi Andrew
Outlook Search Problem can be fixed in many ways, however, we need to find the Root cause and fix it step by step;
If the search tab is not Visible, then follow the steps given below;
1: Go to File > Options > Customize.
2: Select All Tabs under the ‘Choose commands from’ section. From the list of tab selections.
3: Select ‘Search’, click ‘Add’, and then click
If this is not the case, then it could be any of the issues given below: -
You need to follow the steps given in this article, please Click Here for more Details.