Aug 13 2019 06:29 AM
My wife is having a problem with Outlook 365. Her email is configured using IMAP. When she does a send/receive it takes much longer that it should. When we right click on a folder and choose IMAP Folders the program hangs. After about 10 minutes the IMAP query window finally appears. I recreated her account on my computer with absolutely no issues. I uninstalled and reinstalled Office 365. I noticed on the reinstall I didn't need to recreate her email accounts which makes me suspicious that it didn't completely uninstall. My next thought is it might be a corrupted .ost file, but I don't know that much about Outlook 365 to fix the .ost files. Has anyone run into this problem?
Aug 13 2019 08:15 AM
Aug 16 2019 01:32 PM
Aug 16 2019 01:55 PM