Outlook 365 always freezing - Can't disable Microsoft VBA for Outlook Addin

%3CLINGO-SUB%20id%3D%22lingo-sub-1357241%22%20slang%3D%22en-US%22%3EOutlook%20365%20always%20freezing%20-%20Can't%20disable%20Microsoft%20VBA%20for%20Outlook%20Addin%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1357241%22%20slang%3D%22en-US%22%3E%3CP%3EHi.%3C%2FP%3E%3CP%3EI%20am%20having%20frequent%20issues%20with%20my%20Outlook%20365%20freezing%20and%20not%20responding.%3C%2FP%3E%3CP%3EI%20have%20read%20on%20many%20posts%20to%20run%20Outlook%20in%20safe%20mode%20and%20to%20disable%20all%20the%20Add-ins.%3C%2FP%3E%3CP%3EI%20have%20done%20this%2C%20and%20still%20get%20freezing%20issues%20and%2For%20not%20able%20to%20close%20the%20program.%3C%2FP%3E%3CP%3EThere%20is%20one%20Add-in%20that%20I%20can't%20seem%20to%20disable.%20It%20is%20listed%20as%20%22Microsoft%20VBA%20for%20Outlook%20Addin%22.%3C%2FP%3E%3CP%3EWhen%20I%20click%20the%20Go%20button%20to%20Manage%20COM%20Add-ins%2C%20this%20Add-in%20is%20not%20listed%2C%20but%20all%20the%20other%20ones%20are.%3C%2FP%3E%3CP%3EI%20would%20like%20to%20find%20out%20how%20I%20can%20disable%20this%20other%20Add-in%2C%20as%20I%20still%20get%20Outlook%20freezing%20and%20it%20is%20the%20only%20other%20Add-in%20that%20is%20enabled.%3C%2FP%3E%3CP%3EI%20would%20like%20to%20turn%20it%20off%20to%20see%20if%20it%20makes%20any%20difference%20to%20the%20freezing%20issues.%3C%2FP%3E%3CP%3EThanks%20in%20advance%20for%20any%20comments%20or%20suggestions.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1357241%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1415415%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%20365%20always%20freezing%20-%20Can't%20disable%20Microsoft%20VBA%20for%20Outlook%20Addin%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1415415%22%20slang%3D%22en-US%22%3E%3CP%3EAfter%20a%20recent%20update%2C%20I%20found%20I%20could%20disable%20this%20plugin.%3C%2FP%3E%3CP%3EUnfortunately%20still%20having%20frequent%20freezing%20issues%20with%20Outlook.%3C%2FP%3E%3CP%3EI%20have%20exactly%20the%20same%20setup%20on%202%20PCs%2C%20but%20only%20have%20this%20issue%20on%20one%20of%20them.%3C%2FP%3E%3CP%3EI%20have%20done%20many%20checks%20as%20listed%20online.%3C%2FP%3E%3CP%3EEven%20completely%20removed%20Outlook%2C%20deleted%20all%20the%20folders%20and%20profiles%2C%20and%20re-installed%20and%20setup%20all%20the%20accounts%20again.%3C%2FP%3E%3CP%3EWorked%20for%20less%20than%20a%20day%20before%20freezing%20again.%3C%2FP%3E%3CP%3EHow%20can%20I%20go%20about%20to%20debug%20this%20issue%3F%3C%2FP%3E%3CP%3Ei.e.%20Is%20there%20any%20log%20on%20what%20Outlook%20last%20did%20before%20it%20locks%20up%20and%20no%20longer%20responds%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
New Contributor

Hi.

I am having frequent issues with my Outlook 365 freezing and not responding.

I have read on many posts to run Outlook in safe mode and to disable all the Add-ins.

I have done this, and still get freezing issues and/or not able to close the program.

There is one Add-in that I can't seem to disable. It is listed as "Microsoft VBA for Outlook Addin".

When I click the Go button to Manage COM Add-ins, this Add-in is not listed, but all the other ones are.

I would like to find out how I can disable this other Add-in, as I still get Outlook freezing and it is the only other Add-in that is enabled.

I would like to turn it off to see if it makes any difference to the freezing issues.

Thanks in advance for any comments or suggestions.

1 Reply
Highlighted

After a recent update, I found I could disable this plugin.

Unfortunately still having frequent freezing issues with Outlook.

I have exactly the same setup on 2 PCs, but only have this issue on one of them.

I have done many checks as listed online.

Even completely removed Outlook, deleted all the folders and profiles, and re-installed and setup all the accounts again.

Worked for less than a day before freezing again.

How can I go about to debug this issue?

i.e. Is there any log on what Outlook last did before it locks up and no longer responds?