Outlook 2016 - alert on new email for shared mailbox

%3CLINGO-SUB%20id%3D%22lingo-sub-431612%22%20slang%3D%22en-US%22%3EOutlook%202016%20-%20alert%20on%20new%20email%20for%20shared%20mailbox%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-431612%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Elike%20this%20old%20thread%20below%2C%20we%20have%20customers%20which%20have%20access%20to%20shared%20mailboxes%20and%20wants%20receive%20an%20alert%20for%20e-mails%20arriving%20on%20that%20other%20mailboxes%20visible%20on%20their%20outlook%20profile.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20was%20able%20only%20going%20to%20the%20'Inbox'%20of%20a%20shared%20mailbox%20on%20outlook%20pane%20and%20then%20create%20a%20new%20rule%20('only%20for%20this%20computer')%20which%20shows%20a%20custom%20pop-up%20alert%20as%20the%20article%20below.%3C%2FP%3E%3CP%3EThe%20problem%20comes%20since%20it's%20a%20local%20rule%2C%20if%20user%20goes%20to%20another%20computer%20we%20need%20create%20the%20same%20rule%20and%20we%20have%20a%20lot%20of%20users%20it%20the%20same%20needs.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26gt%3B%26gt%3B%26gt%3B%20Is%20there%20a%20way%20to%20show%20the%20traditional%20alert%20pop-up%20on%20button%20right%20corner%20like%20does%20when%20new%20e-mail%20arrive%20to%20its%20email%20account%3F%3F%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOld%20thread%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Fshared-mailbox-new-mail-notification%2Fcfbba86f-64a8-4f5f-929e-5bc51dd16b08%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Fshared-mailbox-new-mail-notification%2Fcfbba86f-64a8-4f5f-929e-5bc51dd16b08%3C%2FA%3E%3C%2FP%3E%3CP%3E---%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.reddit.com%2Fr%2Fexchangeserver%2Fcomments%2F5ayqdz%2Foutlook_shared_mailbox_how_to_get_notification%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.reddit.com%2Fr%2Fexchangeserver%2Fcomments%2F5ayqdz%2Foutlook_shared_mailbox_how_to_get_notification%2F%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EInstructions%20followed%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-ie%2Farticle%2Fadd-rules-to-a-shared-mailbox-b0963400-2a51-4c64-afc7-b816d737d164%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.office.com%2Fen-ie%2Farticle%2Fadd-rules-to-a-shared-mailbox-b0963400-2a51-4c64-afc7-b816d737d164%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-431612%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExchange%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-434796%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%202016%20-%20alert%20on%20new%20email%20for%20shared%20mailbox%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-434796%22%20slang%3D%22en-US%22%3E%3CP%3EBest%20way%20is%20to%20add%20the%20shared%20mailbox%20as%20additional%20account%2C%20via%20File%20-%26gt%3B%20Add%20account.%20This%20will%20enable%20new%20message%20notifications%2C%20rules%20support%20and%20all%20other%20features.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Contributor

Hi,

 

like this old thread below, we have customers which have access to shared mailboxes and wants receive an alert for e-mails arriving on that other mailboxes visible on their outlook profile.

 

I was able only going to the 'Inbox' of a shared mailbox on outlook pane and then create a new rule ('only for this computer') which shows a custom pop-up alert as the article below.

The problem comes since it's a local rule, if user goes to another computer we need create the same rule and we have a lot of users it the same needs.

 

>>> Is there a way to show the traditional alert pop-up on button right corner like does when new e-mail arrive to its email account???

 

Old thread:

https://answers.microsoft.com/en-us/msoffice/forum/all/shared-mailbox-new-mail-notification/cfbba86f...

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https://www.reddit.com/r/exchangeserver/comments/5ayqdz/outlook_shared_mailbox_how_to_get_notificati...

 

Instructions followed:

https://support.office.com/en-ie/article/add-rules-to-a-shared-mailbox-b0963400-2a51-4c64-afc7-b816d...

1 Reply
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Best way is to add the shared mailbox as additional account, via File -> Add account. This will enable new message notifications, rules support and all other features.