outbound email

Frequent Contributor

Hi Experts, i am using exchange hybrid environment.

One of my user has sent an email to external user.The external users says that he did not receive email. how to trace that email has been sent out from my exchange server. do i need to check on my edge servers, please help with powershell syntax.

2 Replies

Yes you can track it through Queue Viewer, it is an Microsoft Management Console (MMC)


For Tracking you can use below scripts


To search the message tracking log entries for specific events, use the following syntax.

Get-MessageTrackingLog [-Server <ServerIdentity> ] [-ResultSize <Integer> | Unlimited] [-Start <DateTime>] [-End <DateTime>] [-EventId <EventId>] [-InternalMessageId <InternalMessageId>] [-MessageId <MessageId>] [-MessageSubject <Subject>] [-Recipients <RecipientAddress1,RecipientAddress2...>] [-Reference <Reference>] [-Sender <SenderAddress>]

To view the most recent message tracking log entries on the server, run the following command:



This example searches the message tracking logs on the local server for all entries from 3/28/2015 8:00 AM to 3/28/2015 5:00 PM for all FAIL events where the message sender was pat@contoso.com.



Get-MessageTrackingLog -ResultSize Unlimited -Start "3/28/2015 8:00AM" -End "3/28/2015 5:00PM" -EventId "Fail" -Sender "pat@contoso.com"

Use the Exchange Management Shell to control the output of a message tracking log search

Use the following syntax.

Get-MessageTrackingLog <SearchFilters> | <Format-Table | Format-List> [<FieldNames>] [<OutputFileOptions>]

This example searches the message tracking logs using the following search criteria:

  • Return results for the first 1,000 Send events.
  • Display the results in the list format.
  • Display only those field names that begin with Send or Recipient.
  • Write the output to a new file named D:\Send Search.txt


Get-MessageTrackingLog -EventId Send | Format-List Send*,Recipient* > "D:\Send Search.txt"





Let me know



There are two emails sent to external domain, its from application not from the user. one of the email has been sent to the external domain which i can see from email gateway. but i am not able to see other email.

I ran the below syntax on my mailbox server but i dont see any failed email with that subject

$servers | foreach {Get-TransportService -Identity $_ | Get-MessageTrackingLog -sender "appuser@mydomain.com" -ResultSize unlimited -start "12/20/2018 00:00" -end "12/24/2018 23:59" | Where-Object {$_.Eventid -like "*fail*"} | Select-Object sender,messagesubject,@{Name="Recipients";Expression={$_.recipients}},@{Name="RecipientStatus";Expression={$_.recipientstatus}},messageid,timestamp,Eventid,Source,TotalBytes} | Export-Csv C:\output.csv -NoTypeInformation


how can i trace whether the second email has been triggered from the application or not.

when i use the below syntax on edge server , its not clear becoz i can see lot of emails how can i granularily search whether an email has been sent out from appuser@mydomain.com to xyz@externaldomain.com on edgeserver or please guide me how to troubleshoot.

Get-ChildItem 'C:\Program Files\Microsoft\Exchange Server\V15\TransportRoles\Logs\Edge\AgentLog\AgentLog20181220*' | Select-String 'appuser@mydomain.com'