SOLVED

OneDrive for Mac OS temp files taking up a lot of space.

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Contributor

One of my users today noticed that OneDrive for Mac created a tmp file directory of over 15GB (see screenshot). My questions are:
1. Why are these files created and should they take up this much space?

2. Are these files safe to delete?

 

Thanks for the help.

 

MAC OS Onedrive temp files.png

8 Replies
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Solution

Hey Jason,

 

  1. These files should be of downloads that haven't completed yet. Once a file download has completed, it should be moved from the TMP folder to your actual OneDrive folder. If you don't have any pending downloads, then this is a bug.
  2. Yes these are safe to delete, but any pending downloads would be restarted.

Can you grab logs from ~/Library/OneDrive/Logs and direct message me them?

 

Thankyou!

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I am having a similar problem: files in the TMP folder just don't delete after the copying has finished and thus the folder grows and grows... Best, Max

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@voeglerm Can you report a problem on that device and then send me the ticket number?

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Silly question - but how do I do that? On OneDrive I can "send feedback" but not request help.

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@voeglerm Go to your admin center and click ''Need Help?'' and create a support ticket. Good luck!

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Thx! Microsoft OneDrive - ticket nr. 1650528