May 29 2018
- last edited on
Feb 01 2023
One of my users today noticed that OneDrive for Mac created a tmp file directory of over 15GB (see screenshot). My questions are:
1. Why are these files created and should they take up this much space?
2. Are these files safe to delete?
Thanks for the help.
May 30 2018 11:16 AMSolution
Can you grab logs from ~/Library/OneDrive/Logs and direct message me them?
Oct 29 2019 05:02 PM
I am having a similar problem: files in the TMP folder just don't delete after the copying has finished and thus the folder grows and grows... Best, Max
Oct 29 2019 05:14 PM
@voeglerm Can you report a problem on that device and then send me the ticket number?
Oct 29 2019 11:55 PM
Silly question - but how do I do that? On OneDrive I can "send feedback" but not request help.
Oct 31 2019 10:46 AM
@voeglerm Go to your admin center and click ''Need Help?'' and create a support ticket. Good luck!
Dec 04 2020 02:27 PM
I'm having a similar problem, except with almost 4,000 files named "SyncDiagnostics-[number].log" taking up almost 6 GB in /Users/[myaccount]/Library/Logs/OneDrive/Personal
My OneDrive folder is on another drive and is fully synced—so these aren't temp files for something in progress.
Can I delete these or somehow free up the drive space?