I have been facing an issue from the past 3 weeks and the support staff at office365 is still trying to resolve my issue.
All our incoming and outgoing emails are being flagged as spam due to hyperlinks in our email signature that point to our social media websites. Everything was working well for over 3yrs and all of a sudden one day all our emails started getting categorized as Spam.
Have been telling them that the problem probably lies in the Forefront server but they take no notice of it....
Had opened multiple tickets with them but they swiftly closed my ticket stating that the customer was not available. Soooo frustrating.
Have been stressing upon them that this is affecting our Business as most of our Customers and Vendors are complaining that our emails aren't reaching them. Every time I follow up with the team they keep saying that we are working on resolving the issue so please be patient....3weeks now and they expect me to be patient......Cuummmon....
Anyone face a similar issue and have got it resolved....
Regards
Terence