Nov 30 2020 12:07 AM
Hi,
for most of the users Office updates itself every morning. This is very annoying because when e.g writing an email Outlook closes itself without notification. For some users it is sufficient to delete local Outlook profile and manually delete all outlook related files and folders under %AppData". Sometimes this does not help, so I deleted local windows profile, but for some users even that only helps for some time and the issue reappears.
Last year we moved alle office 365 users from one tenat to another ( Azure Sync ). In the old tenant we hat O365 Pro Plus, now we use O365 Business Standard. We deploy via odt and script. We are on the Semi-Annual Enterprise channel
Any idea what is going on and how to fix that strange update behaviour?
Dec 15 2020 07:12 AM - edited Dec 15 2020 07:31 AM
@uhewuihiu Hi, never heard anything like that before so this is just a wild guess. Any chance you haven't configured the following setting?
Also guessing this could be set right now
Dec 16 2020 05:17 AM
Hi, setting from first link was not configured, but to be honest, I don't quite believe that this will affect us:
This policy setting enables programmatic control of Microsoft 365 Apps for enterprise.
If you enable this policy setting, Microsoft Endpoint Configuration Manager or other application management solutions can manage Microsoft 365 Apps for enterprise. After applying the policy setting, you need to restart the Office Click-to-Run service.
We do not use a management solution. Just WSUS.
Settings from 2nd link was activated via GPO (automatic updates for Office)
Dec 16 2020 06:40 AM
Feb 23 2021 11:58 PM
Our settings are set to directly update from CDN, no local source and no other management solutionen.
Even purging office ( deleting everything in the user app data folder) and re-installing via "setup.exe /configure .abc.xml" does not remove this strange behaviour.
Feb 24 2021 12:38 AM
Feb 24 2021 01:21 AM
What exactly do you mean we are not using the channels?
We set up Semi-Annual Enterprise Channel
Feb 24 2021 01:26 AM
<Configuration ID="a2f8a40d-7721-4b61-8885-ed96f2c5d5af">
<Add OfficeClientEdition="32" Channel="Deferred" SourcePath="\\srvdata01\odt" AllowCdnFallback="FALSE">
<Product ID="O365BusinessRetail">
<Language ID="de-de" />
<Language ID="en-us" />
<Language ID="fr-fr" />
<ExcludeApp ID="Groove" />
</Product>
</Add>
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="PinIconsToTaskbar" Value="TRUE" />
<Property Name="SCLCacheOverride" Value="0" />
<Property Name="AUTOACTIVATE" Value="0" />
<Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />
<Property Name="DeviceBasedLicensing" Value="0" />
<Updates Enabled="TRUE" />
<AppSettings>
<Setup Name="Company" Value="XXX" />
<User Key="software\microsoft\office\16.0\excel\options" Name="defaultformat" Value="51" Type="REG_DWORD" App="excel16" Id="L_SaveExcelfilesas" />
<User Key="software\microsoft\office\16.0\powerpoint\options" Name="defaultformat" Value="27" Type="REG_DWORD" App="ppt16" Id="L_SavePowerPointfilesas" />
<User Key="software\microsoft\office\16.0\word\options" Name="defaultformat" Value="" Type="REG_SZ" App="word16" Id="L_SaveWordfilesas" />
</AppSettings>
<Display Level="Full" AcceptEULA="TRUE" />
<Logging Level="Standard" Path="%TEMP%" />
</Configuration>
Feb 24 2021 02:03 AM