SOLVED

Office Pro plus (M365 Apps enterprise) to E3 license

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New Contributor

Hi,

 

We were having Office pro plus and applied to users , that was expired and bought E3 license now, below is the query.

1. will there any changes required on client side ?

2. we can remove old license and enable new license right ?

 

 

Regards,

SMK

1 Reply
best response confirmed by smanif1 (New Contributor)
Solution
Assign the new license, and have the users reactivate/relogin to Office. In case that doesnt work, you might have to do some manual cleanup: https://docs.microsoft.com/en-us/office/troubleshoot/activation/reset-office-365-proplus-activation-...