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Office 365 Outlook deleting emails automatically

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New Contributor

My older emails are being deleted from Inbox and Sent Items automatically. I have to go to Recoverable Items and restore them manually. I would like Outlook not to delete any of the emails. Is there a way to change this?

4 Replies

@s_malik 

 

This will be happening because of a Retention Policy.  Are you the Office 365 Administrator? 

No, I am not. I have this email account from my work.
best response confirmed by s_malik (New Contributor)
Solution

@s_malik 

 

OK, so you will need to contact your IT department to ask them about this.  It is not something that you are going to be able to change yourself.