Office 365 MS Word Opens old versions from SharePoint

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New Contributor

situation: We have a SharePoint 2016 installment, our servers are off site but we control them. We edit our documents using SP16. I was recently upgraded to Office 365 and ever since, when I navigate to our SharePoint site, edit a document and save it, the next time I open the document, it is the previous version BEFORE my edits and I have to click the "Discard Changes" button in the yellow warning ribbon. One this is clicked, all of my changes are there.

2 Replies
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Are you opening the document and trying to edit in the browser?

 

I found that I had to download the document, make changes and save as a type .docx document. Then re upload the document to SP and than it should work (allow you to edit the document normally in the browser).

 

I think this is all happening because the original document was uploaded in a old Word format.

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@Mike_M518 

 

Check also the version settings in that document library settings. This discard changes me sounds a bit like a version issue.