Oct 28 2018 10:35 AM - last edited on Oct 29 2018 09:14 AM by Eric Starker
This is crazy. I'm paying $100 a year and there's no way to get help. The system is insanely complicated. Here's an example. Office 365 is asking me over and over again to re-enter my credentials. It wants them every time I open a document. What should I do? Where should I look? How can I get help? There are discussions and topics and communities. So frustrating.
Oct 29 2018 01:23 AM
Hi @Joshua Miller,
That's quite odd. I like the system (I'm assuming you are referring to Office 365) and it works fine with me and my team (although after digging a bit to find out how to set it up correctly).
If I can be of any help, feel free to ask me questions.
However I guess this is not the correct thread but I understand your frustration is leading you to post in any thread you find, so my I ask: have you tried any of these communities: Office 365 or Office 365 Groups (you can find them in 'Communities' menu above.
But I can post a few things already here (hope you see it before it's removed...)
You should be prepared to answer the following questions:
I'm assuming you have Windows 10 on a PC. If not, I'm afraid my help won't be enough.
Also note my answers below are considering Windows 10 Enterprise 1803 activated and fully updated (the one I have installed in my PC).
I guess this will do it.
Please note I'm not from Microsoft, I'm also an Office 365 client so I may not have all the answers you need. The ones I have are from my own experience.