Office 365 Corporate Templates Asset Library - Not showing up

[PaddyB]

Hi community

We have setup an "Office 365 Corporate Templates Asset Library" in our company - according to specifications from Microsoft and various blogs.

We have now stored various templates in the library ... and now it's getting exciting

we have a multi-geo tenant. A few users see the new "Tab" in Word and a few users not

Until recently it was that everyone with @ ****.com did not see it (except me) and everyone with e.g. @ xxx.ch and @ xxx.de saw it. since a few days, also some other with @ ****.com see it - but I see no difference between the other users 

first thought that in the @ **** location the CDN cannot get through the firewall, which I think I can discard. a few see it

• I can't "nail" it to a Domain of this multi-geo tenant
• I think we installed more or less all the latest possible Office version
• I think it can't be a firewall
• since a few can and a few not, I can also exclude any permissions (I think)

With Microsoft support, I haven't got any further for 6 weeks and about 20 emails ... and everytime test the same things and do a "Steps Recording" 

[#2]

Hello, did you set up Assets library for each of your multi geo locations?

https://docs.microsoft.com/en-us/microsoft-365/enterprise/multi-geo-capabilities-in-onedrive-and-sha...

[#3]

no, i also not see a reason for it - the GeoLoation are just the storage location, it has no impact on the access permissions

and...
some of other GeoLocation has access to it and some not

[#4]

Did you resolve this? We also experience this for some users. Difficult to know how many.