Office 365 Authentication in Non-Persistent VDI

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Occasional Visitor

Hi

 

We are using Office 365 on non persistent VDI. This works well but almost every day we get a call from random user that he/she gets the message 'need password' in outlook. We then delete the folder 'LocalAppData\Packages\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy'. Logoff and in again. The user then gets the prompt to fill in the credentials and everything works.

 

This happens after a password reset but not always and not exclusively. We use FSLogix as profile manager. Office 365 is up-to-date and so is FSlogix.

 

I've tried almost everything I found on the internet regarding non-persistent VDI. But nothing worked. 

 

Extra: When the user needs to authenticate after a password reset. They get a prompt from Outlook and Teams so they have to authenticate twice.

 

 

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