Dec 04 2018 03:51 AM
Dec 04 2018 03:51 AM
Why have Microsoft dropped the version differentiator in the name of the office products. For example, previously you had Office 2007, Office 2010, Office 2013 etc. Now we have to refer to the build number which is meaningless to know what we are installing. This is a critical issue as we run Sage 200C. Sage tell us that we need Office 2016 for them to be able to support us which is apparently a build less than 1809. Build 1809 is deemed as Office 2019 and not a supported install with Sage 200C. How are we able to download and install an earlier version of Office (2016) from the one currently available from Office 365 downloads.
Dec 04 2018 04:33 AM
Dec 04 2018 04:48 AM
We recently upgraded to a version of Office 365 which gave us access to the desktop apps, on the basis we had 25 users to upgrade which was more cost effective than buying OEM or off the shelf copies and keeps us bang up to date. It was only when we found that Sage do not support the downloaded version (Office 2019 if you wish) that we then ran into trouble as I mention in my OP, it is not a supported combination. Moving to another accountancy package is not an option. Sage is the defacto Standard in accountancy and used throughout the industry. The office deployment tool is the only option for us at this time. We will have to disable updates as well as we could end up, inadvertently, with an unsupported installation in the future.
Dec 04 2018 04:54 AM
Dec 04 2018 08:45 AM
Dec 04 2018 08:54 AM
Believe me, been there done that. Their Sage 50 product is by all accounts compatible across the board, but their Sage 200C product is not. Their excuse is we haven't fully tested on O2019 therefore we are not prepared to support you if you have a problem.
It is unbelievable to be honest considering the cost of Sage both for licenses and support but we are where we are. Version 1807 10325.20082 is the latest tested build. As IT support I do not like Sage, but my customers use it and it is fairly standard across the accountancy world. I think they believe because of this they can expect their customers yield to their requirements. Mind you it doesn't help with Microsoft's current release speeds with version releases 2 or 3 times a month, May this year had 4 monthly channels.
Dec 04 2018 08:58 AM