O365 Migrated Emails going to SPAM in Gmail

%3CLINGO-SUB%20id%3D%22lingo-sub-190239%22%20slang%3D%22en-US%22%3EO365%20Migrated%20Emails%20going%20to%20SPAM%20in%20Gmail%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-190239%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20migrated%20few%20pilot%20users.%20And%20when%20some%20them%20sending%20emails%20to%20external%2C%20going%20to%20SPAM%20Folders%20in%20Gmail.%20Example%20I%20have%202%20test%20mailboxes%20and%20if%20I%20email%20from%20test%201%2C%20it%20goes%20to%20gmail%20inbox%20and%20from%20test%202%20it%20goes%20to%20SPAM%20folder%20in%20gmail.%26nbsp%3B%20Added%20an%20SPF%20record%26nbsp%3B%20include%3Aspf.protection.outlook.com%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EStill%20the%20Same.%26nbsp%3B%26nbsp%3BAny%20inputs%20%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-190239%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EExchange%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EHybrid%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOn-Premises%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESecurity%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-233971%22%20slang%3D%22en-US%22%3ERe%3A%20O365%20Migrated%20Emails%20going%20to%20SPAM%20in%20Gmail%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-233971%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20the%20same%20issue.%20Domain%20is%20clean%2C%20SPF%20and%20DMARC%20are%20set%20up.%20Emails%20go%20to%20gmail%26nbsp%3Bspam.%20They%20were%20NOT%20doing%20this%20before%20switching%20to%20O365.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-190748%22%20slang%3D%22en-US%22%3ERe%3A%20O365%20Migrated%20Emails%20going%20to%20SPAM%20in%20Gmail%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-190748%22%20slang%3D%22en-US%22%3E%3CP%3Ethis%20problem%20occured%20for%20me%2C%20i%20dony%20any%20fix%20find%20this%20problem.%20Valued%20experts%20Can%20you%20throw%20a%20hand%20at%20the%20subject%20%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-190414%22%20slang%3D%22en-US%22%3ERe%3A%20O365%20Migrated%20Emails%20going%20to%20SPAM%20in%20Gmail%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-190414%22%20slang%3D%22en-US%22%3E%3CP%3EHave%20a%20look%20at%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fsocial.technet.microsoft.com%2Fwiki%2Fcontents%2Farticles%2F36796.enabling-dkim-in-office-365-for-custom-domains.aspx%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsocial.technet.microsoft.com%2Fwiki%2Fcontents%2Farticles%2F36796.enabling-dkim-in-office-365-for-custom-domains.aspx%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-190376%22%20slang%3D%22en-US%22%3ERe%3A%20O365%20Migrated%20Emails%20going%20to%20SPAM%20in%20Gmail%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-190376%22%20slang%3D%22en-US%22%3E%3CP%3EThere%20can%20be%20a%20variety%20of%20reasons%20for%20such%20behavior%2C%20and%20you%20are%20not%20giving%20us%20much%20to%20work%20for.%20Apart%20from%20SPF%2C%20you%20might%20need%20to%20configure%20DKIM%2FDMARC.%20And%20at%20the%20very%20least%2C%20you%20need%20to%20check%20the%20headers%20on%20one%20of%20the%20affected%20messages.%26nbsp%3BIn%20any%20case%2C%20best%20thing%20to%20do%20is%20open%20a%20support%20case%20and%20have%20this%20investigated.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Contributor

We migrated few pilot users. And when some them sending emails to external, going to SPAM Folders in Gmail. Example I have 2 test mailboxes and if I email from test 1, it goes to gmail inbox and from test 2 it goes to SPAM folder in gmail.  Added an SPF record  include:spf.protection.outlook.com

 

Still the Same.  Any inputs ? 

4 Replies
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There can be a variety of reasons for such behavior, and you are not giving us much to work for. Apart from SPF, you might need to configure DKIM/DMARC. And at the very least, you need to check the headers on one of the affected messages. In any case, best thing to do is open a support case and have this investigated.

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this problem occured for me, i dony any fix find this problem. Valued experts Can you throw a hand at the subject ?

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We have the same issue. Domain is clean, SPF and DMARC are set up. Emails go to gmail spam. They were NOT doing this before switching to O365.