Jan 17 2019 08:10 AM
I"m looking for ideas about how organizations notify their end users about changes to O365. Can you please share your approaches.
Jan 17 2019 08:39 AM
We have a variety of ways to get the word out. For major changes, we add the details to a daily newsletter that goes out to all employees. We also use a "communications center" where we encourage users to sign up for notifications on technology that they use. We use that center to send communications about maintenance windows, new functionality, or potential problems.
Jan 17 2019 09:15 AM - edited Jan 17 2019 09:21 AM
We use Teams. I have a team called 'Office 365 Training' where I keep a Planner plan that has all the announced/released features. It's a public team and I've posted the join code to different places that people frequent so people know it exists. They can follow the channels they care about. We don't globally push the information because only part of our company is on Office365.
Once a feature shows up in our tenant, I'll post about it in the appropriate channel. I also start a conversation each Monday in the General tab called 'Tips for the Week of (date)' where I'll mention anything new, either new feature or a training tip.
Jan 17 2019 04:58 PM