Mar 17 2021 12:41 AM - edited Mar 17 2021 12:56 AM
I cannot reset my password as I'm not receiving SMS messages to my mobile *only* for this service. I have other Microsoft 365 accounts that happily send me authentication SMS messages. I have 2 tickets raised (24593952 and 24390028) , but it's been over 2 weeks since I've had any reply. This is my own Work Account; we're also in the middle of planning to move out datacentres to the cloud and weighing up whether to Azure or AWS - tbh this sort of shoddy support makes me much more likely to go AWS.. Is it too much to expect someone to take responsibility for a ticket?
Mar 21 2021 12:32 AM
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SolutionMar 24 2021 08:02 AM
Mar 24 2021 08:05 AM
Mar 21 2021 10:55 AM
Solution