SOLVED

Not able to edit existing DLP policy

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Contributor

I have successfully created a DLP policy in security and compliance center  https://compliance.microsoft.com. After that I select that policy and click "edit policy" button, I got the following message. 

 

"Looks like you don't have the right permissions to view this page or this feature isn't part of your organization's Office 365 subscription. To get access, contact the person who assigns permissions or makes purchasing decisions. If you're a new user or were recently assigned permissions, try again in 15 minutes."

 

Anyone had the same issue before? 

 

Thanks in advance,

Peter

4 Replies

I used https://compliance.microsoft.com to create a DLP policy, to apply to three locations below

  • SharePoint
  • OneDrive
  • Device

 Later when I try to edit this policy, I got the following message

 "Looks like you don't have the right permissions to view this page or this feature isn't part of your organization's Office 365 subscription. To get access, contact the person who assigns permissions or makes purchasing decisions. If you're a new user or were recently assigned permissions, try again in 15 minutes."

 

However I can edit the same policy using https://protection.office.com but the location setting shows only for

  • SharePoint
  • OneDrive

Any Idea?

 

Thanks in advance,

Peter

Also I just found out all the DLP policies I created using https://protection.offoce.com can't be edited in new compliance center https://compliance.microsoft.com

 

I seem to be able to manage mine just fine, so I'd suggest opening a support case and reporting this.

Best Response confirmed by px091 (Contributor)
Solution

@Vasil Michev Today, I logged off, closed all my browsers, and log in again. This issue is gone. Now I can create a DLP policy in https://protection.office.com and edit that policy using https://compliance.microsoft.com  I guess some issue with my browse cache.  

 

Peter