Not able to drag folder in outlook

[Vikas Mantute]

I am not able to drag my folders which is inside inbox & outside the inbox.

I have reviewed blog and articles but not getting this solved.

Please team share me if anyone is facing the same issue.

my another teammate is working fine with folder dragging

[#2]

Which version of Outlook is that? Have you tried running Outlook in safe mode (hold the CTRL key while launching it or type 'Outlook /safe' in the run box) and reproduce the issue? Do you have similar issues with other programs, Windows Explorer for example?

[#3]

Ohh yea, i can see in safe its working.

but in normal mode same issue.

can you please share me the fix.

[#4]

If it works in safe mode, most likely some of the add-ins you have installed is causing this. Start disabling them one by one until you find the offender.