Aug 30 2021 11:44 PM
Aug 30 2021 11:44 PM
Do you have any idea why I don't see automatic replies option in outlook web ? If I click the Gear option and then go All settings and select mail, there is no automatic replies option. I was sure it was there last year ? Is there something I need to set in the admin center ?
Aug 30 2021 11:59 PM
Aug 31 2021 12:08 AM
Aug 31 2021 12:24 AM
@djur0 And just to make sure, there's only one role assignment policy there? What happens when you go to the mailbox properties of a user and select the 'Mailbox features' tab. Does it list the same role assignment policy there?
It's also possible someone changed the MyBaseOptions management role, you can check this using Exchange Online PowerShell:
(Get-ManagementRole -Identity MyBaseOptions).RoleEntries
You should be able to find the 'Set-MailboxAutoReplyConfiguration' cmdlet in there, if it's not listed, users will not be able to set their own auto replies.
Aug 31 2021 01:08 AM
@pvanberlo There are 2 roles. The first one has all checked, the second one doesn't (I don't know what it is).
If I go to mailbox properties of specific user, under the mailbox features it looks like this:
Aug 31 2021 01:15 AM
@djur0 OK, any chance to check if either one of them has changed the management roles which removed the ability to set the auto reply?
Aug 31 2021 02:02 AM
@djur0 This level of detail is only available while using Exchange Online PowerShell. The fact you have two sets of user permissions, regardless of which one is applied, seems to indicate someone has changed something, somewhere.
After setting up Exchange Online PowerShell and connecting (instructions here), you can use the command I mentioned earlier to check the individual management roles. Just run the script below and check the output. You'll want to check if whatever is in the Role column at the bottom is also in the output at the top. So for example, if the bottom says it found this role entry in the MyBaseOptions role, this role should also be listed in the assigned roles. This should get you started anyhow.
Write-Host "Getting Relevant Assigned Roles" (Get-RoleAssignmentPolicy).AssignedRoles Write-Host Write-Host "Listing All Role Entries For Set-MailboxAutoReplyConfiguration" Get-ManagementRoleEntry -Identity "*\Set-MailboxAutoReplyConfiguration"