New search folder-Shared mailbox not working

Occasional Visitor

A member of a shared mailbox who has been given full access is unable to create a search folder - i.e cant search in that mailbox. Only able search from the primary mailbox

1 Reply
For this, any many other functionalities, you need to have the shared mailbox added as Additional account in Outlook (via File > Add account) instead of having it added as additional mailbox or automapped. Here's a detailed article: