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NEED HELP - Outlook delegates calendar not working

%3CLINGO-SUB%20id%3D%22lingo-sub-562990%22%20slang%3D%22en-US%22%3ENEED%20HELP%20-%20Outlook%20delegates%20calendar%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-562990%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20All%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20I%20have%20user%20Sam%20who%20has%20full%20access%20to%20user%20Ruth's%20inbox%20and%20calendar.%20We%20have%20set%20the%20permissions%20in%20Office%20365%20and%20Ruth%20has%20also%20set%20delegate%20access%20to%20Sam.%20The%20issue%20is%20when%20Sam%20is%20trying%20to%20create%20a%20calendar%20appointment%20for%20Ruth%20it%20doesn't%20show%20up%20in%20Ruth's%20calendar.%20However%2C%20if%20she%20uses%20the%20webmail%20portal%20and%20creates%20the%20appointment%20it%20does%20work.%20Sam%20has%20no%20other%20issues%20with%20any%20other%20users.%20We%20have%20tried%20removing%2Fstripping%20all%20permissions%20and%20re-adding%20them%20and%20also%20tried%20another%20laptop%20with%20a%20fresh%20windows%20build.%20Any%20other%20options%3F%20Help%20is%20much%20appreciated.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EKind%20Regards%3C%2FP%3E%3CP%3EAlim%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-562990%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdmin%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EExchange%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOutlook%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-563005%22%20slang%3D%22en-US%22%3ERe%3A%20NEED%20HELP%20-%20Outlook%20delegates%20calendar%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-563005%22%20slang%3D%22en-US%22%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F341277%22%20target%3D%22_blank%22%3E%40alimb1430%3C%2FA%3E%2C%3CBR%20%2F%3E%3CBR%20%2F%3ETry%20applying%20the%20delegate%20permissions%20with%20powershell%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fwww.michev.info%2FBlog%2FPost%2F1976%2Fmanaging-outlook-delegates-via-powershell%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.michev.info%2FBlog%2FPost%2F1976%2Fmanaging-outlook-delegates-via-powershell%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20that%20helps%20to%20answer%20your%20question!%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-564113%22%20slang%3D%22en-US%22%3ERe%3A%20NEED%20HELP%20-%20Outlook%20delegates%20calendar%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-564113%22%20slang%3D%22en-US%22%3E%3CP%3EThanks%20this%20worked%20as%20well%20as%20re-installing%20office.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMuch%20appreciated!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EKind%20Regards%3C%2FP%3E%3CP%3EAlim%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hi All,

 

So I have user Sam who has full access to user Ruth's inbox and calendar. We have set the permissions in Office 365 and Ruth has also set delegate access to Sam. The issue is when Sam is trying to create a calendar appointment for Ruth it doesn't show up in Ruth's calendar. However, if she uses the webmail portal and creates the appointment it does work. Sam has no other issues with any other users. We have tried removing/stripping all permissions and re-adding them and also tried another laptop with a fresh windows build. Any other options? Help is much appreciated. 

 

Thanks,

 

Kind Regards

Alim

2 Replies
Highlighted
Solution
Hi @alimb1430,

Try applying the delegate permissions with powershell

https://www.michev.info/Blog/Post/1976/managing-outlook-delegates-via-powershell

Hope that helps to answer your question!

Best, Chris
Highlighted

Thanks this worked as well as re-installing office.

 

Much appreciated!

 

Kind Regards

Alim

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