Oct 02 2019 01:45 AM
Hi everyone,
we are having some problems with users that married and the changes that are happening (or does not) in Office365
We followed the recommendation to use the mail address as UPN. So after a marriage the UPN changes.
Therefore Exchange Online, Skype for Business, OneDrive etc has work to do.
I thought this would happen all by itself. But we now have one user that has big problems with several services (eg. old Skype for Business links are not working anymore because they still link to the old name).
We need a best practice what we need to perform on our side (especially if it changed after going to cloud) and what a user needs to perform.
Is this a MS doc i did not find with the search phrases i used?
The user has to
-disconnect all his OneNote notebooks
-needs to share his OneDrive links again
-needs to delete the Lync folder to be sure
-needs to get a new profile in Outlook (does he/she needs to do that?!?)
Can anyone assist me with that? Or send me the link i did not find?
Thanks in advance
Stephan
Oct 02 2019 03:57 AM
Ok found it. Maybe i was just curious if it is really that user non friendly ;)
Oct 02 2019 09:36 PM
Oct 10 2019 05:40 AM
Change of mail addresses and name should be no problem .. they signed a contract for this ;)
But we now schedule all name changes to friday evenings because an assistant could not schedule Skype Meetings for 24h after changing the UPN and mail address.